FAQs
How long does order processing take?
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed on weekends or holidays.
How long does shipping take?
Most orders are delivered within 5–8 business days after processing. Delivery times may vary depending on your location and carrier availability.
Do your sheds require assembly?
Yes, most sheds and outdoor storage products require assembly. Assembly instructions and necessary hardware are typically included with the product.
What materials are your sheds made from?
Our sheds are available in a variety of materials, including resin, metal, and wood. Product specifications can be found on each product page.
Can sheds be used in all weather conditions?
Our sheds are designed for outdoor use and are built to withstand normal weather conditions. For maximum durability, we recommend following the manufacturer's installation and maintenance guidelines.
Do I need a permit to install a shed?
Permit requirements vary by city, county, and state. We recommend checking with your local authorities before purchasing or installing a shed.
Can I track my order?
Yes. Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
What if my order arrives damaged?
If your order arrives damaged or defective, please contact us within 30 days of delivery. Include your order number and photos of the damage so we can assist you promptly.
What is your return policy?
We offer a 30-day return policy. Please contact our support team before returning any item so we can provide return instructions.
How can I contact customer support?
You can contact us using the information below:
Phone: 347-392-9868
Email: rachidlgoufi@gmail.com
Address: 4740 Tranquility Ln, Zanesville, OH 43701, United States